Core IT
Managed IT Services
Complete enterprise technology infrastructure management engineered for scale, security, and predictability.
KEY SERVICE DELIVERABLES
24/7/365 Proactive Infrastructure Monitoring
Guaranteed 15-Minute Critical Incident SLA
Full Vendor & Software Procurement Management
Predictable Flat-Fee Monthly Billing Model
Enterprise Technology Operations
Fluid’s Managed IT Services replace fragmented, reactive IT with a high-capacity technology operating engine. Designed specifically for mid-market and portfolio companies, our managed services model aligns daily technology management with overarching enterprise value objectives.
Operational Scope
- Core Infrastructure: Active Monitoring, Server Architecture, Patch Management, SAN/Storage Optimization.
- Identity & Access Management: Microsoft Entra ID (Azure AD), Okta, Zero Trust Access Control, Automated User Provisioning.
- Help Desk & Escalations: 24/7 Tier 1-3 Support, Dedicated Service Desk Team, Executive White-Glove Support.
- Strategic Alignment: Monthly SLA Audits, Quarterly Technology Business Reviews (TBR), Lifecycle Depreciation Tracking.
Need PE or PortCo Assistance?
Schedule a confidential consultation with senior technology leaders who understand your investment thesis.
Talk to PE Practice Leader Call Directly (888) 358-4348